We adopted Sara a year ago. We were told she was returned to the pound 2x and picked up by ITV both times. She has potty issues so we think this is why she was returned. We use potty pads on the spots she insists on using. She goes outside great too, but does potty in 2 spots in our home. Other than that, we love her and spoil her and are so glad we found her thru ITV!!